Privacy Policy
Last Updated: 16 February 2026
Introduction
Xenxico ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xenxico.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request information about our services
- Subscribe to our communications
- Engage with our services
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and position
- Project information and requirements
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and website navigation
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver our visual documentation services
- Send you information about our services
- Improve our website and services
- Comply with legal obligations
- Protect our rights and prevent fraud
Legal Basis for Processing (Chile)
Under Chilean Law No. 19,628 on the Protection of Private Life, we process your personal data based on:
- Your consent when you provide information voluntarily
- Contractual necessity to provide our services
- Legitimate interests in operating and improving our business
- Legal obligations under Chilean law
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and conducting our business
- Professional advisors such as lawyers and accountants
- Law enforcement or regulatory authorities when required by law
- Third parties with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
Under Chilean data protection law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Lodge a complaint with the relevant authority
To exercise these rights, please contact us at info@xenxico.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your information may be transferred to and processed in countries other than Chile. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Xenxico
Av. Libertador Bernardo O'Higgins 857-865
Calama, Chile
Email: info@xenxico.com
Phone: +56 9 4405 0743